Shipping Policy
Clear information for your purchase, order and everyday kitchen equipment.
01Order Processing
Orders are generally processed within 1โ2 business days after successful payment and confirmation. Holidays, high demand or verification may extend processing.
02Estimated U.S. Delivery
Standard U.S. transit is generally estimated at 7โ15 business days after dispatch. These estimates are not guaranteed; carriers, weather, customs and destination can affect arrival.
03Shipping Services & Fees
Available destinations, methods and charges appear at checkout. Fulfillment partners may ship from different locations and send separate parcels. Shipping origin can differ from our registered address.
04Tracking & Address Changes
Tracking is emailed when available. Initial scans may take time. Check your address carefully; changes cannot be guaranteed once fulfillment begins.
05Delivery Issues
For damaged, wrong, missing or delayed items, contact us with your order number, photographs and shipping label. Keep packaging during investigation. Check delivery areas and household members for parcels marked delivered.
06International Orders
Availability depends on checkout. Duties and import-related charges may be payable by the recipient unless checkout or applicable law provides otherwise.
Business & Contact Information
- Brand
- zunpex
- Legal Company
- Quanzhou Yuweier Trading Co., Ltd.
- Legal Representative
- Wu Jindun
- Website
- zunpex.com
- Address
- No. 932, No. 2, Area A, Qinggong New City, Yongchun County, Fujian, China (Cluster Registration)
- service@zunpex.com
- Phone
- 13530137892
- Hours
- 8:00 AM โ 10:00 PM Daily