Shipping Policy

ZUNPEX / INFORMATION DESK / 06

Shipping Policy

Clear information for your purchase, order and everyday kitchen equipment.

Processing1โ€“2 Business Days
U.S. Transit7โ€“15 Business Days
Return Window30 Days After Delivery
Support8:00 AM โ€“ 10:00 PM Daily
01Order Processing

Orders are generally processed within 1โ€“2 business days after successful payment and confirmation. Holidays, high demand or verification may extend processing.

02Estimated U.S. Delivery

Standard U.S. transit is generally estimated at 7โ€“15 business days after dispatch. These estimates are not guaranteed; carriers, weather, customs and destination can affect arrival.

03Shipping Services & Fees

Available destinations, methods and charges appear at checkout. Fulfillment partners may ship from different locations and send separate parcels. Shipping origin can differ from our registered address.

04Tracking & Address Changes

Tracking is emailed when available. Initial scans may take time. Check your address carefully; changes cannot be guaranteed once fulfillment begins.

05Delivery Issues

For damaged, wrong, missing or delayed items, contact us with your order number, photographs and shipping label. Keep packaging during investigation. Check delivery areas and household members for parcels marked delivered.

06International Orders

Availability depends on checkout. Duties and import-related charges may be payable by the recipient unless checkout or applicable law provides otherwise.

Business & Contact Information

Brand
zunpex
Legal Company
Quanzhou Yuweier Trading Co., Ltd.
Legal Representative
Wu Jindun
Website
zunpex.com
Address
No. 932, No. 2, Area A, Qinggong New City, Yongchun County, Fujian, China (Cluster Registration)
Email
service@zunpex.com
Phone
13530137892
Hours
8:00 AM โ€“ 10:00 PM Daily